Get extensionResearch company profiles and credits
A deeper company workup, only when you ask for it.
How to use it
- Open a company
- Press Research to request a workup
- Wait while it builds in the background, usually about a minute
- Read what it found, and what it could not
A workup that finds no usable contact refunds its credit automatically.
What a credit covers
Research queues an on-demand company profile for one credit. It fetches source text server-side and builds the workup from that material. Saving posts, reading the feed, and ordinary CRM edits do not spend these credits.
Current limitation
Company facts include source evidence to review. Contact discovery often finds no usable person, and when it doesn't, the credit is refunded. There is no promise of a verified email.
Automatic refunds
The refund rule lives in the database: when no usable contact is found, the credit is returned automatically.
Plans and top-ups
Monthly credits and top-up packs are listed on the pricing page. Packs come in 20, 60 and 150 credits. Buy one in the dashboard under Settings › Plan & credits; the credits are added once the payment goes through.
What a profile contains
What the company does, with its headquarters and size where they can be found. Under Who to contact: each person's name and title, an email with a status that says how it was found, a LinkedIn link when there is one, and why they were picked. Below that sits a timeline of the signals your workspace has on the company, as many as your plan keeps.
Monthly credits
Credits a month: Free 5, Solo 15, Power 30 and Business 100 shared. On Business the whole team draws from one balance. If you upgrade mid-month, that month's credits rise to the new plan's amount. A downgrade never takes back credits you already had, and unused credits stay in your balance.
Retries and refunds
If research fails, it retries on its own, up to three times. If it still can't finish, or it finishes without a usable contact, the credit comes back automatically. The Research strip on On Radar shows No contact found · credit refunded when that happens.
Seeing where credits went
Settings › Radar AI has a Research credits table listing every change, with its date and company: monthly credits, credit packs, company profiles and refunds. On Business, the owner can switch Research off for any member under Settings › Team.
Common questions
Do unused credits carry over?
Yes. Your balance is everything granted, bought and refunded, minus what you've spent, so unused credits stay.
What spends a credit?
Only pressing Research on a company. Saving, Market Intel, the Feed and On Radar edits don't.
Am I charged if no contact is found?
No. The credit is refunded automatically, and the profile says so.
Does a company with lots of posts cost more?
No. One profile is one credit, however many posts the company has.